Oakmigo
OakmigoResidential & Commercial Listings of Repair Professionals

Contractor data agreement

This agreement applies when a contractor receives homeowner information through Oakmigo. It limits that information to the project the homeowner requested and supports the privacy commitments on this site.

Updated November 14, 2026 · Version 2026-11-14

Roles and scope

Oakmigo operates the directory and routes authorized requests. The contractor is an independent business responsible for its own decisions about project delivery, records, and communications. This agreement does not turn either party into the other's employee or automatically designate a contractor as a data processor.

Covered information includes homeowner names, contact details, ZIP codes, messages, appointments, and any project materials lawfully supplied. If a particular arrangement makes one party a processor acting only on documented instructions, a separate processor agreement must address the applicable legal requirements before that processing begins.

Permitted uses

Use information only to respond to the requested project, prepare a quote, schedule or perform agreed work, provide related support, and keep necessary legal or accounting records. Share only what is needed with personnel or service providers who are bound to confidentiality and appropriate security duties.

Do not sell, rent, trade, or redistribute requests to unrelated businesses. Do not use homeowner information for profiling, unrelated advertising, or contact lists. A project request is not consent to automated promotional calls, prerecorded messages, or marketing texts. Obtain any required separate consent and honor withdrawal and do-not-contact requests.

Security and minimization

Limit access to people who need the information. Use strong credentials, multifactor authentication where available, current software, and protected devices. Keep information out of public folders, shared advertising tools, and public AI services. Do not ask homeowners for Social Security numbers, account passwords, or other information that the project does not require.

Keep records only as long as needed for the project, applicable legal duties, or a documented dispute. Securely delete or deidentify unnecessary copies. Tell a homeowner when a legal obligation prevents deletion rather than promising deletion you cannot perform.

Requests and incidents

Cooperate with access, correction, deletion, and other lawful requests. Send platform-related requests promptly to support and handle requests about your own independent records under applicable law. Use proportionate verification and do not request identity documents through unsecured email.

Notify Oakmigo without undue delay after discovering unauthorized access, loss, or disclosure involving information received through the platform. Preserve relevant evidence, limit further exposure, and cooperate with investigation and required notifications. Do not delay a notification required by law while waiting for another party's response.

Accountability and ending access

Keep evidence of required consents, access controls, relevant vendors, and your handling of complaints. Provide reasonable information about compliance when we investigate a reported misuse. We may restrict access to requests or suspend a listing to address misuse or a security concern.

These restrictions continue after your listing or subscription ends for information you still hold. Nothing here excuses either party from its own legal duties. New applicants accept the current version during signup; existing contractors must be given the agreement and asked to accept it before it is treated as a new contractual obligation.

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